Socially responsible and politically Accountable

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Eyewitness Palestine's work is rooted in the life stories of real people not politicians or public relations experts. Our delegations privilege the voices of Palestinian and Israeli peace-builders not often heard in North America.

We work with grassroots activists and community organizations dedicated to pursuing justice in Palestine/Israel. Our accountability begins with these partners. 

Eyewitness Palestine delegates seek to change US policy and work for justice in our own communities. Therefore, we are accountable to disenfranchised communities in North America and the movements for justice of which we are part. 

Our people-centered justice framework values collective liberation and a more equitable global society.

I recommend an Eyewitness Palestine delegation to anyone serious about the pursuit of peace and justice because it will allow them to witness Palestine in one of the most trustworthy and reliable platforms available.
— Maisa Morrar - Palestinian Youth Movement, USA —

Are your ready for your Eyewitness Palestine Delegation?

Racial Justice and Equity

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Transformative work begins with each of us. Our understandings of ourselves, our histories, our privileges, and the intersections of our identities create a greater perception of how we see ourselves, how we see each other, and how we see the world.

Eyewitness Palestine’s Racial Justice and Equity curriculum directs each delegate towards community justice and advocacy work that appends to Collective Liberation - the idea that liberation for one is liberation for all and the oppression of one is the oppression of all.


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Eyewitness Palestine actively promote civil, political and human rights for all people. Therefore, we honor and support social movements in Palestine/Israel, across North America, and beyond.

Our delegations honor the call by Palestinian Civil Society for boycott, divestment, and sanctions. We affirm the political self-determination of both Palestinians and Israelis, including the right to resist injustice.

Ethical Tourism

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Our delegations have been audited by the Palestinian Boycott National Committee and follow the call from Palestinian civil society to do no harm to the Palestinian nonviolent struggle for their rights under international law.

Eyewitness Palestine has adopted the Palestinian Call for Ethical Tourism/Pilgrimage by the Palestinian Campaign for the Academic and Cultural Boycott of Israel (PACBI) and employ these guidelines in our work.


Palestinian civil society calls on all international visitors (2), especially pilgrims, and people of conscience to do no harm to our nonviolent struggle for our rights under international law by respecting the following guidelines:

+ Historical/Religious/Touristic Sites

Do not visit historical/religious/touristic sites (3) in the occupied Palestinian territory, including East Jerusalem and its Old City, that are illegally controlled by the Israeli occupation authorities, especially those in illegal settlements, such as the “City of David”, or that are promoted as “Israeli” sites, such as the “Tower of David”. [See partial list]

+ Products and Services

Avoid all products and services provided by Israeli or international companies that are complicit (4) in Israel’s human rights violations -- including but not limited to Israeli airlines, hotels and other accommodation services, travel agencies, tour guiding services, bus companies and restaurants -- and substitute those with Palestinian or non-complicit providers.

+ Online Tourism

Pressure online tourism companies, such as, Airbnb, Expedia and TripAdvisor, that are implicated in Israel’s violations of international law, to stop operating in or otherwise promoting visits to illegal Israeli settlements, “contributing to their existence and expansion”, and to stop listing “Palestinian homes unlawfully taken under Israel's ‘Absentees' Property Law”.

+ LGBTQIA+ Events

Boycott all LGBTQIA+ events organized by or in cooperation with the Israeli government or complicit Israeli institutions (5), and refrain from using any LGBTQIA services or utilities like beaches, bars, hotels or clubs, provided by operators and companies that are complicit in Israel’s human rights violations.

+ Travel Itinerary

Avoid any travel itinerary to present-day Israel or illegal Israeli settlements in the occupied Palestinian territory that include any links to the Israeli government or complicit Israeli corporations or institutions.

+ Solidarity Visits

Increase visits in solidarity with the Palestinian people as well as independent fact-finding missions that have no institutional link of any sort to the Israeli government, complicit institutions or lobby groups.

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+ About PACBI

The Palestinian Campaign for the Academic and Cultural Boycott of Israel (PACBI) was initiated in 2004 to contribute to the struggle for Palestinian freedom, justice and equality. It advocates for a boycott of Israeli academic and cultural institutions for their deep and persistent complicity in Israel’s denial of Palestinian rights that are stipulated in international law. PACBI is a founding member of the Palestinian BDS National Committee (BNC), and is tasked with overseeing the academic and cultural boycott aspects of BDS.

The BNC, including PACBI, is committed to freedom of expression as stipulated in the United Nations International Covenant on Civil and Political Rights (ICCPR) and as such rejects, on principle, boycotts of individuals based on their opinion or identity (such as citizenship, race, gender, or religion).

Click here for list of key PACBI guidelines and policy documents

+ Notes:

(1) This is an initiative by the Tel Aviv municipality to whitewash the apartheid reality of the city.

(2) Not applicable to the Arab world, where special, context-sensitive guidelines apply.

(3) These include: 1) Archeological sites which usually require entry payment to the occupation authorities, such as Qumran and Herodium; 2) parks and nature reserves under Israeli control which include the Dead Sea; 3) leisure activities, usually by private companies, such as wine tasting in illegal settlements; and 4) Military-related tourism such as "training camps" or "shooting camps". See partial list.

(4) Any Israeli institution, company or corporation that does not publicly recognize the UN-stipulate rights of the Palestinian people and does not refrain from involvement in Israeli projects that violate Palestinian human rights is considered complicit and must be shunned.

(5) Most of such LGBTQIA+ propaganda events take place in Tel Aviv as part of “Tel Aviv Global.”.


Code of Conduct

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Eyewitness Palestine hires Palestinian guides, stays in Palestinian-owned hotels, and frequents Palestinian businesses, fair trade cooperatives, women's collectives, and community organizations.

We have adopted this Code of Conduct for Tourism in the Holy Land developed by the Palestinian Initiative for Responsible Tourism. The code provides guidelines for our work.


The Code of Conduct for Tourism in the Holy Land

Responsible and just forms of tourism offer communities opportunities to share their cultures, tell their stories, request solidarity and foster tolerance and greater understanding. This is the principle that has shaped this Code of Conduct which has been developed to inform pilgrims and tourists of the reality of Palestine and Palestinians and to seek their support in using tourism to transform contemporary injustices. At the same time, the Code aims to raise awareness amongst Palestinian tourism stakeholders of how tourism in Palestine can be transformed and enhanced to truly benefit both hosts and visitors.

Travelers to the Holy Land

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+ Preparation

To prepare your trip to Palestine, we encourage you to consider including the following in your preparation:

  • Choose an inclusive and balanced itinerary that allows you to visit and stay in different places.
  • Educate yourself by reading guidebooks, travel accounts and articles about current news and events.
  • Establish contact with Palestinians to get up-to-date information about the current situation, safety, local history, culture and customs.
  • Approach travelling with a desire to learn rather than just observe. Leave prejudices behind.

+ Your Trip

Adopting a considerate attitude towards the people you encounter, the environment, and host communities when travelling in Palestine helps to make sure that your trip is beneficial both for youas a tourist and for the hosts.

Remember that the people you encounter have lived under military occupation for many years. Be sensitive when discussing related topics and listen to their points of view. Be inspired by the pilgrim's journey: take your time to live and experience the daily life of the local people.

+ Your Attitude

  • Respect and learn about the local culture. Although taking pictures is in general welcome, be aware of people's sensitivity about being photographed: always ask first for their approval.
  • Observe local customs. Respect local dress codes and dress modestly.
  • Interact and spend time with local people. Be aware that your cultural values may differ from theirs. They may, for example, have different concepts of time, personal space, communication and society. Other values are not wrong or inferior, just different.

+ Your Behaviour

  • Be aware of short-sighted emotional reactions, such as giving money out of compassion. This can be offensive.
  • Make sure that you encounter and engage with the local communities who are struggling for the respect of their dignity.
  • Support communities in a responsible way, without encouraging them to change their customs in order to adopt yours.
  • When visiting holy sites, allow members of the respective religious community to guide you.

+ Your use of Natural Resources

  • Co-operate with locals in conserving precious natural resources. Commit yourself to a moderate use when possible.
  • Be open to experience local standards rather than expecting to find the same conditions as in your home town and/or country.

+ Support the Local Economy

  • Appreciate local expertise by paying adequately.
  • Buy local products.
  • Contribute to ensuring that tourism has a beneficial outcome for the local community.
  • Use local transportation, guides, accommodation, restaurants and markets to benefit the local economy. Consider giving tips where customary.

+ Returning Home

When you return from Palestine do not hesitate to share your experiences with friends and relations. Your Palestinian hosts will be very happy to know that you keep them in your mind and that you tell their and your stories. In this way, you can strengthen the human side of tourism and enhance its benefits to communities and individuals.

+ Share Your Experience

  • Think of creating links between your community and the community you visited.
  • Tell the stories of the people you met.
  • Discuss and debrief with other members of your group (if you travelled together with others).
  • Share with your family; inform your community; write articles.

+ Stick to the Commitments You Made During Your Trip

  • Remember the promises you made to the local people you met and honour them.
  • Keep the people in your thoughts, pray for them and act when your actions are needed.

+ Allow Yourself to be Enriched by Learning Experiences

  • Question your stereotypes/generalisations, both the ones you had before the trip and the ones emerging from your experience abroad.
  • Address prejudices and injustice where you meet them.

+ Take Action

  • Learn about the involvement and responsibilities of your home country in the Middle East. Expose and confront them when they have been unfair.
  • Address statements you do not agree with, such as inaccurate tourism brochures, stereotyped views of Palestine in conversation and inaccurate or biased media portrayals.

The Palestinian Tourism Sector

+ Your behaviour towards tourists

  • Treat them honestly and with respect
  • Respect the religious belief of visitors and the freedom of religious worship. Appreciate cultural diversity. Respect ways of dressing and food preferences of visitors.
  • Tour guides: Provide accurate and useful information to tourists that covers the religious, social and cultural dimensions of Palestine. Do not just tell stories that visitors want to hear and do not repeat stereotypes. Instead of doing this, challenge the visitors by presenting different interpretations. Be aware of your unique role as a tour guide: visitors will draw conclusions about Palestinians from your behaviour.
  • Local communities, tour guides and employees in the tourism sector: Help tourists when they are in need. Be hospitable. Interact with visitors on a human level, do not limit your interactions to economic/financial exchanges.
  • Authority: The tourist police and other official bodies should deal with tourists in a respectful way.
  • Authority and local communities: Undertake efforts to prevent negative and irresponsible behaviour like begging from tourists and exploiting them.

+ Your responsibility towards local communities

  • Bear in mind that local businesses have a responsibility towards the people they employ and the communities whose resources they use.
  • Pay fair wages.
  • Distribute the income fairly amongst product producers, providers, sellers and intermediaries.
  • Sell national and local products and handicrafts to tourists. Consider adopting fair trade standards.
  • Develop means of communication and opportunities for interaction between Palestinians and tourists. Engage in human and cultural exchanges for these can increase the benefits from tourism to Palestinian communities.
  • Increase networking amongst churches and international organisations to explain the Palestinian narrative to complete the picture of people who are familiar with the more well-known Israeli narrative.

+ Improve Palestinian tourism opportunities by creating new and unique itineraries

  • In addition, research and develop special Palestinian package tours that can be promoted locally for visitors after they have arrived in the country.
  • Develop the competence of the workforce in the tourism industry and their knowledge of Palestinian identity and history. Further, train tour guides in contemporary issues. Develop the awareness of people interacting with tourists (guides, taxi drivers, host families, etc.).
  • Integrate culture and heritage into tourist programmes. Improve the image of Palestine through organizing festivals, conferences, workshops and use these cultural events to encourage tourists to spend longer periods of time in Palestine.
  • Improve marketing of local handicrafts and national products.
  • Raise awareness that programmes of Palestinian travel agencies should include all different aspects of Palestine, i.e. religion, politics, economics, cultural heritage and leisure.

+ Our responsibility towards the environment

Introduce environment-friendly principles to the operation of hotels, guest houses and restaurants and inform your guests about your standards. Increase the environmental awareness among Palestinians and provide a tourism that respects the environment.

+ Responsible business practices in the tourism industry

Increase transparency in business practices and engage in ethical competition which does not harm the value of tourism. Tourists have the right to fair prices and full enjoyment of their trips.


About the Palestinian Initiative for Responsible Tourism

+ The Vision of the Palestinian Initiative for Responsible Tourism

The Palestinian Initiative for Responsible Tourism (PIRT) is a network of organisations, associations and public bodies committed to work for responsible tourism to the Holy Land and to act as advocates for this approach to tourism.

We are committed to transforming the current tourism patterns in the Holy Land by encouraging pilgrims and tourists to include Palestinian cities, towns and villages in their itineraries in order to achieve a more equal distribution of tourism revenues to all people in this land.

Based on our belief that both tourists and hosts can be enriched by human encounters through tourism, we invite travelers to meet the Palestinian people and explore their culture.

We strive to create opportunities for local communities to become involved in tourism activities and to earn a fair income from the process.

We believe that protecting and preserving the environment is of utmost importance, and thus we are searching for less harmful ways of providing tourism services.

We call on all service providers to commit themselves to responsible business practices and to renounce exploitative behaviour.

Our objective is to promote a just and responsible tourism in Palestine that benefits the Palestinian people, pilgrims, tourists and all other stakeholders in tourism in the country without harming local communities.

+ Organizations which are part of the Palestinian Initiative for Responsible Tourism

  • Palestinian Ministry of Tourism and Antiquity
  • Alternative Tourism Group
  • Arab Hotel Association
  • Bethlehem University
  • Holy Land Incoming Tour Operator Association
  • Holy Land Trust
  • International Center of Bethlehem
  • Jerusalem Inter-Church Center
  • Joint Advocacy Initiative,
  • Network of Christian Organizations in Bethlehem,
  • Siraj Center for Holy Land Studies

Learn More About our Delegation Program

There's only one way to truly understand the realities of Palestine/Israel - through the eyes of those who live there.

Join us on a journey of discovery and solidarity: